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Terms and Conditions
  1. Reservation Terms and Conditions
    For Limousine:

    1. Rates are included fuel, toll ways and express way.
    2. To make a reservation, please make reservation minimum of 72 hours in advance before using service. If less than 72 hours; subject due to availability.
    3. To amend and cancel the reservation, please notice us at least 12 hours prior to the pick-up time to avoid penalty charge.
    4. If clients cancel less than 12 hours before pick-up time, there will be 100% No-Show charge to clients directly.
    5. To pick-up from Airport, the driver will wait for clients up to 2 hours after the flight landed; if the airport representative couldn’t find the clients or couldn’t contact with any channel, the car will be released and count it as No-Show 100% charged will be applied to clients directly.
    6. To pick-up clients from accommodation; the driver will be waiting maximum of 30 minutes of waiting time starting from pick-up time. Additional charge on waiting time will be 500 Baht/ hour (will be counted from minute of 31). Please note that Black Tie Limousine won’t take any responsibility if clients ask the driver to depart later than the pick-up time.
    7. If clients would like to upgrade car types or travel out of the route; additional fees will be charged on clients own account according to reservation process.
    8. In case of emergency that we cannot send the car on time due to accidents / bad traffic / blocked road/ flood / terrorist, we will provide a substitute car for that booking; however, if the situation is getting worse than we could be able to service regarding to the causes as above, we would consider not to service and inform clients in advance.
    9. Regarding to the situation we cause the damage in term of clients miss the flight, we will be responsibility on maximum of 5 times from limousine service fee.
    For Meet and Assist Service:
    1. To make a reservation, please make reservation minimum of 72 hours in advance before using service. If less than 72 hours; subject due to availability.
    2. To amend and cancel the reservation, please notice us at least 12 hours prior to the pick-up time to avoid penalty charge.
    3. If clients cancel less than 12 hours before service time, there will be 100% No-Show charge to clients directly.
    4. Meeting points at each flight for arrival; staff will be waiting at the aero bridge with name on the signboard.
    5. Buggy Service only available for arrival international flight at Suvarnabhumi Airport only.
    6. Buggy could occupy maximum of 2 passengers
    7. Child age above 2 years old will be counted as an adult with full rate

  2. REPRESENTATIONS AND WARRANTIES:

    By using the Service or Application, You expressly agree, represent, and warrant to all of the following:

    1. You are at least 18 years old.
    2. You have the right, authority and capacity to enter into this Agreement.
    3. You abide by the terms and conditions of this Agreement.
    4. You read, write and understand English.
    5. You are using the Service or the App for your sole personal use.
    6. You do not authorize others to use your user status.
    7. You will keep secure and confidential your username and account password or any identification we provide you which allows access to the Service or the App.
    8. You do not assign or otherwise transfer your user account to any other person or entity.
    9. You comply with all applicable laws from the country, state and city in which you are present while using the Application or Service.
    10. You only access the Service using authorized means.
    11. You are responsible to check and ensure that you download the correct Application for your device.
    12. The Company is not liable if you do not have a compatible handset or if you have downloaded the wrong version of the Application for your handset.
    13. The Company reserves the right to terminate this Agreement should you be using the Service or Application with an incompatible or unauthorized device.
    14. You will only use the Service or Application for lawful purposes; you will not use the Services for sending or storing any unlawful material or for fraudulent purposes.
    15. You will not use or store in your user account any Counterfeit credit cards.
    16. You will not use the Service or Application to cause nuisance, annoyance or inconvenience.
    17. You will not impair the proper operation of the network.
    18. You will not try to harm the Service or Application in any way whatsoever.
    19. You will not copy, or distribute the Application or other content without consent from the Company.
    20. You will only use the Application and Service for your own use and will not resell it to a third party.
    21. You will provide us with whatever proof of identity we may reasonably request.

  3. CONDUCT OF USERS:

    By entering into this Agreement or using the Application or the Service you agree that (1) you will not misuse any third party car, use any third party car for any illegal purpose, engage in any illegal activities (such as carrying any kind of drugs of narcotics) in any third party car; and (2) you will comply with the laws of the City and State where you use the App.

  4. INDEMNIFICATION:

    By entering into this Agreement and using the Application or Service, you agree that you shall defend, indemnify and hold the Company, its licensors and each such party’s parent organizations, subsidiaries, affiliates, officers, directors, Users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs) arising out of or in connection with: (a) your violation or breach of any term of this Agreement or any applicable law or regulation, whether or not referred to in this Agreement; (b) your violation of any rights of any third party, including any providers of transportation services, or (c) your use or misuse of the Application or Service.

  5. NOTICE:

    The Company may give notice by means of a general notice on the Service, electronic mail to your email address on record in the Company’s account information, or by written communication sent by first class mail or pre-paid post to your address on record in the Company’s account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to the Company (such notice shall be deemed given when received by the Company) at any time by any of the following: letter delivered by nationally recognized overnight delivery service or first class postage prepaid mail to the Company.